Managerial Skills and Development
1 Communication : Communication means the process of passing information from one person to another. It is the process of imparting ideas and making oneself understanding by others.
2 Process of communication:
1. Sender : Sender is the person who sends a message or an idea. He is the source and initiates the process of communication.
2. Message : Message is what is conveyed by the sender. It consists of words, facts, ideas, operations etc.,
3. Encoding : The process of converting the message into communication symbols.
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